“the tweet was incorrect” Amazon apologizes for tweet mocking report some drivers were resorting to peeing in bottles

Amazon has apologized for a tweet mocking a report indicating some drivers were resorting to peeing in bottles to hit their targets.

March 24th, Rep. Mark Pocan wrote “Paying workers $15/hr doesn’t make you a “progressive workplace” when you union-bust & make workers urinate in water bottles.”

Amazon replied “1/2 You don’t really believe the peeing in bottles thing, do you? If that were true, nobody would work for us. The truth is that we have over a million incredible employees around the world who are proud of what they do, and have great wages and health care from day one.”

“2/2 We hope you can enact policies that get other employers to offer what we already do,” they added.

In a new blog post, Amazon has apologized, writing:

This was an own-goal, we’re unhappy about it, and we owe an apology to Representative Pocan.

First, the tweet was incorrect. It did not contemplate our large driver population and instead wrongly focused only on our fulfillment centers. A typical Amazon fulfillment center has dozens of restrooms, and employees are able to step away from their work station at any time. If any employee in a fulfillment center has a different experience, we encourage them to speak to their manager and we’ll work to fix it.

Second, our process was flawed. The tweet did not receive proper scrutiny. We need to hold ourselves to an extremely high accuracy bar at all times, and that is especially so when we are criticizing the comments of others.

Third, we know that drivers can and do have trouble finding restrooms because of traffic or sometimes rural routes, and this has been especially the case during Covid when many public restrooms have been closed.